Infiniti Jewels wants you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Infiniti Jewels is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. 
The following information is intended to inform you about what information we collect, why we collect such information, how we use the information we collect, and the options we provide, including how to access and update information. Any reference to our “Site” includes our Infiniti Jewels website, mobile applications and other software, and any reference to our “Services” includes our Site, customer service phone line and other shopping or product services offered by Infiniti Jewels.

In this policy, “personal information” means any information relating to an identified or identifiable individual who engages with our services or otherwise becomes a customer of Infiniti Jewels.

Collection, Use, And Sharing Of Information

When you visit our site or use our services, you may choose to provide us with personal information at various points. You should know that we receive and may store all personal information (whether written or oral) that you provide to us. Depending on how you interact with our Site or Services, we may collect, use, and share the following categories of information about you (unless otherwise restricted by law):
Table of contents
Categories Of Data We May Collect

  • Information gathered through cookies and other tracking technology (see the Tracking Technology section for more information)
  • Device and browser information
  • Information gathered through web server logs
  • General location information

  • To run essential features on the site
  • To optimize the performance of the site
  • To detect security issues and prevent fraud
  • To offer you personalized content, including by providing customized content and advertising, which may be on our Site, other websites, mobile devices or applications, or other channels (whether online or offline)
  • To understand our customer demographics, preferences, interests, and behavior
  • To improve marketing and promotional efforts, and overall customer experience

  • Site optimization service providers
  • Site security service providers
  • Marketing service providers

Categories Of Data We May Collect

  • Information gathered through cookies
  • Your product browsing history
  • Information provided through your Wish list

How We May Use The Data Collected

  • To provide you information on items you added to your Wishlist or viewed recently
  • To provide and improve our services and product offerings and develop new ones
  • To understand our customer demographics, preferences, interests, and behaviour.

Who We May Share Your Data With

  • Service providers who power the features on our Site

Categories Of Data We May Collect

  • Your full name
  • Your phone number
  • Your e-mail address
  • Your physical address
  • Your payment information

How We May Use The Data Collected

  • To facilitate your purchase and provide services you request
  • To facilitate your warranty or other services such as cleanings, repairs, or resizes of your products
  • To confirm and track your order
  • To facilitate returns
  • To facilitate our Diamond Upgrade Program
  • To detect and prevent fraud and other abuse

Who We May Share Your Data With

  • Payment service providers
  • Shipping providers
  • Fraud and security service providers

Categories Of Data We May Collect

  • Your full name
  • Your phone number
  • Your e-mail address
  • Your physical address
  • Your order details
  • Recordings of your calls

How We May Use The Data Collected

  • To help you complete an order
  • To respond to your comments, inquiries, and requests
  • To facilitate our Diamond Upgrade Program
  • To facilitate returns
  • To improve our customer experience

Who We May Share Your Data With

  • Our telecommunications and call recording service providers

Categories Of Data We May Collect

  • Your full name
  • Your e-mail address
  • Your friend’s name and e-mail address

How We May Use The Data Collected

  • To provide you with information and offers relevant to you
  • To allow you to share Infiniti Jewels products with your friends
  • To administer and fulfill our contests and other promotions

Who We May Share Your Data With

  • Our sweepstakes service providers
  • Our marketing service providers

Categories Of Data We May Collect

  • Your full name
  • Your e-mail address

How We May Use The Data Collected

  • To process your request for an appointment

Consequences Of Not Providing Data

  • You will not be able to book an appointment

We may use, or permit our business partners to use, the following tracking technologies for the purposes described below:

Cookies: A cookie is a small file that resides on your computer, mobile phone, or other device, and allows us or our business partners to recognize your device when you return to our Site and record information about your usage of our Site.

We use cookies for five general purposes as follows:

  1. Essential Operational: Cookies are necessary to allow us to operate our Services. For example, they are required to help you access secure areas (such as your account pages) and to use features like our shopping basket.
  2. Performance and Functionality: Cookies help us enhance the performance and functionality of our Services. For example, cookies help us identify you or your device when you come back to our Service so that you do not have to login to see your shopping basket.
  3. Analytics, Customization and Security: We use analytics and customization cookies, including third party cookies, to gather information on how our Services are being used by our visitors and to measure how popular our marketing campaigns are. We use the data we get to help customize our Services for you and make the content you see as relevant as possible. We also use the data we collect to help identify and prevent fraud, and to track visits from our affiliates or partners.
  4. Targeting/advertising: Cookies help us to customize and regulate (e.g., by capping the frequency of) the advertisements you receive, provide you with tailored offers, and measure the effectiveness of our advertising. For instance, if we target an ad campaign through an online advertising network, we might use cookies on our Site to estimate how many viewers of the ad later visited our Site – and therefore, how effective the ad campaign was. Or, we might “retarget” visitors to our Site by providing them offers (whether through online display media, email or direct mail) similar to those they viewed or expressed interest in during their Site visits. See the section below titled Interest Based Advertising for more information.
  5. Social networking cookies: Cookies allow visitors to share our pages and content through third-party social networking websites.

Website and mobile application log files: We may make use of log files created automatically with access and use of our Services for analytics purposes.

Tracking Images: We may use tracking images (such as GIFs), which are small image files that we embed into our e-mails, to learn whether you opened or forwarded the e-mail or clicked on any of the content. This information tells us about our e-mail’s effectiveness and helps us ensure that we’re delivering information that you find interesting.

Local Storage: We use local storage (such as HTML5 or Flash) to provide you with a rich web experience and to provide you with relevant content and advertising. 

Other technologies: We may make use of other tracking technologies similar to the ones described above for similar purposes as described above.

Interest Based Advertising: Third parties may use cookies and other technologies to collect information about your online activities over time and across different websites, including our Site. Third parties we work with may also use other “device-graphing” information in order to make inferences and connections about our customers and potential customers across various devices – such as mobile phones, tablets and browsers. (These companies may, for instance, make inferences that devices seen at a common IP address are used by common users.) Companies that we share information with may use the information we provide to them, often in combination with their existing information, to provide you with more relevant advertising tailored to your interests. We may also obtain information for this purpose from third-party websites on which our ads are served. The information our ad networks may collect on our behalf includes data about your visits to websites that serve Infiniti Jewels advertisements, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in these ad networks

We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure. While we strive to safeguard your personal information, we cannot guarantee or warrant the security of any information you disclose or transmit to us.
If you have created an Infiniti Jewels account you can review and change certain personal information relating to your Infiniti Jewels account at any time by logging on to your account. Otherwise, to learn more, please contact us as set forth below.
If you have any questions or wish to register a complaint in relation to this Privacy Policy or the manner in which your personal information is used by us, please contact us by any of the following means:

By Telephone: (65) 62240011
By Email:

By Post: Infiniti Jewels Pte Ltd
Legal Department.
101 Cecil Street, #15-06 Tong Eng Building
Singapore 069533 

Additionally, Infiniti Jewels may use your information to comply with applicable legal requirements and Infiniti Jewels’ policies and procedures and for any other use with your consent.
We may also combine the information you provide to us over time with information that is publicly available, collected through cookies and other technologies, and information that we receive from our partners, affiliates, and other third parties.

We value your comments, feedback, testimonials, etc., which help us improve our services and products. By making such submissions to us, you assign your rights in the submissions to us as described on our Terms and Conditions page.